By joining Kraken, you’ll work on the bleeding edge of bitcoin and other digital currencies, and play an important role in helping shape the future of how the world sees and uses money. At Kraken, we constantly push ourselves to think differently and forge new paths in a rapidly growing industry fraught with unexplored territory, which is why Kraken has grown to be among the largest and most successful bitcoin exchanges in the world. If you’re truly interested in pushing the envelope by disrupting an industry that some say cannot be disrupted, then we just might have the job meant for you. Kraken is a place for dreamers and doers - to succeed here, we firmly believe you must possess each in spades.

We are seeking a highly ambitious, energetic, and experienced Account Manager who is competent and confident enough to become the reliable face of our dynamic organization, creating long-term and trusting relationships with our key clients. The Account Manager’s role is to oversee a portfolio of assigned key clients, develop new business from existing clients, and seek fresh business opportunities. Our ideal candidate has a unique flair for client communication, understands client behavior, is known for building long-lasting, mutually beneficial relationships with clients, and acts as a problem solver to the client.

Responsibilities

• Act as a full service researcher for clients

• Be the primary point of contact and build long-term relationships with clients based on trust and respect

• Be available for your clients to contact you via any channel they prefer including voice

• Enhance Kraken’s reputation by taking initiative in owning the client’s request and providing the best client experience in the financial services industry

Requirements

• Fluent in English and Arabic at a professional level

• Demonstrable ability to comfortably communicate with stakeholders at all levels of an organization

• Cryptocurrency connoisseur

• Experience in trading

• Knowledge of international payments and banking

• Well informed about the debate on regulation of cryptocurrencies worldwide

• Strong understanding and respect for security and privacy

• Self-motivated and able to thrive in a results-driven environment

• Must be innovative, action oriented, and travel-enthusiast